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| Home | Steam Cleaning Machines | Prochem Products | Warranty Information |
 PROCHEM warrants your machine to be free of defects in material and workmanship. This warranty shall extend to the designated parts for the specific time period listed from the date of delivery to the user. If PROCHEM receives notice of such defects during the warranty period, PROCHEM will either, at it's option, repair or replace products which prove to be defective. Any local or distant transportation, related service labor and diagnostic calls are not included. |
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| Fittings, hoses, o-rings, and other maintenance items are not covered under warranty. This warranty shall not apply to defects resulting from improper operation, inadequate maintenance by the customer, unauthorized modification, misuse, a unit that is improperly repaired, or exposure to freezing temperature conditions. To obtain warranty service, products must be returned to a service facility designated by PROCHEM. Customer shall prepay shipping charges for products returned to PROCHEM for warranty service and PROCHEM shall pay for return of the products to customer. PROCHEM makes-no other warranty, either expressed or implied, with respect to this product PROCHEM disclaims the implied warranties of merchantability and fitness for a particular purpose. Any implied warranty of merchantability or fitness is limited to the specific duration of this limited warranty. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state, or province to province. The remedies provided herein are the customer's sole and exclusive remedies. In no event shall PROCHEM be liable for any direct, indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory. Your PROCHEM unit is designed to give you years of reliable service. However, if a problem should arise after the warranty period, follow the troubleshooting procedures in the Operation and Service Manual. If you are still unable to determine the cause and solution to the problem, contact your nearest distributor, factory representative, or PROCHEM for details of the services available. Components provided by PROCHEM, but supplied by other manufacturers, will only be warranted to the extent that they shall be warranted to PROCHEM. |